1. Data Controller and Scope of Application
This policy applies to this website, the Member Center, customer service, rebate reconciliation, and EA authorization services.The data controller is Flyso Markets Ltd., located at Commence Chambers, Frett Building, P.O. Box 3163, Road Town, Tortola, VG1110, British Virgin Islands. Privacy contact information will be published once configured.
2. Data We Collect
Account Information: Name, email address, mobile phone number, country of residence, language, verification status, and login security records.
Service Data: Broker account identifier, attribution status, trading volume and rebate reports, withdrawal information, EA orders, and MT4/MT5 login IDs and servers.
Technical Data: IP address, device and browser information, timestamps, cookie preferences, page diagnostics, and anti-fraud signals. We do not request or store trading passwords.
3. Purposes of Processing and Legal Basis
To create and protect accounts, verify broker attribution, calculate rebates, process withdrawals, deliver EA authorizations, provide customer service, fulfill legal obligations, and prevent fraud.
Necessary processing is generally based on the performance of a contract, legal obligations, or legitimate interests; analytics and marketing cookies are based on your consent in applicable regions.
4. Data Sharing
We share data with contracted brokers, payment service providers, identity verification providers, cloud service providers, and email and customer service providers only to the extent necessary to provide our services.
We may also disclose data to regulatory authorities, courts, or law enforcement agencies as required by law. We do not sell your personal data. Service providers are bound by contractual, confidentiality, and security obligations.
5. Cross-Border Transfers and Retention Periods
Service providers may be located outside your country. Upon commencement of formal operations, we will implement contractual clauses, risk assessments, or other effective safeguards in accordance with applicable laws.
Data will be retained only for as long as necessary to fulfill the purposes of the service, resolve disputes, and comply with financial, tax, and anti-money laundering obligations; upon expiration of this period, the data will be deleted, anonymized, or segregated in accordance with the law. Specific retention periods will be determined based on data type, legal obligations, and dispute resolution requirements.
6. Cookies and Similar Technologies
Essential cookies support security, language settings, and consent records. Analytics and marketing cookies are disabled by default and will only be enabled if you provide your consent. You may withdraw your consent at any time via the cookie settings in the footer.
7. Security Measures
We implement measures such as access controls, transmission encryption, least privilege principles, log auditing, key management, and backups. No system is completely secure; in the event of a confirmed data breach, we will assess the situation and notify you in accordance with applicable laws.
8. Your Rights
Depending on the laws of your jurisdiction, you may have the right to access, correct, delete, restrict, or object to the processing of your data; obtain a copy of your data; withdraw your consent; and file a complaint with a regulatory authority.
We may verify your identity when you submit a request; certain data cannot be deleted immediately due to contractual, tax, anti-fraud, or legal obligations.
9. Children, Marketing, and Third-Party Links
The Service is not intended for individuals who have not reached the legal age of majority. Marketing emails must include an unsubscribe option; essential service notifications are not considered marketing communications. Third-party websites have their own independent privacy policies.
10. Updates and Contact
The date on this page will be updated when the policy changes; significant changes will be highlighted separately. Privacy requests, corrections, and complaints may be submitted via the “Contact Us” page.